Telephone calls handling

In this course, you will learn how to receive internal or external phone calls, the standards for handling calls, taking messages, and etiquette for talking on the phone

(14)
2 Videos
Course Trainer

غسان غنوم

Overview

Speak with a smile and a pleasant tone of voice

Standards for responding to internal and external telephone calls

Handling calls when talking to another guest

How to take a message over the phone

Course Content
Handling phone calls
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Attachments

بناء مهارات التعامل مع المكالمات الهاتفية.pdf

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1 year ago

فاطمه الغامدي

ماشاءلله المحتوى والاتقان من استاذنا غسان قمة الروعة بتوفيق واستفدت كثيرا
11 months ago

Ziyad Almutairi

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ahmed kamal

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