We would like to take this opportunity to welcome you as a new employee at Boudl Hotels and Resorts At our hotel you will find a friendly attitude and it is important that we pass this on to our guests. Satisfied guests will tell their friends and colleagues about their favorite experiences at Boudl Hotels & Resorts. Often based on that recommendation, these friends and colleagues will come to stay with us, helping us all achieve greater success. Our mission at Boudl Hotels and Resorts is to constantly anticipate our guests' needs and sense what would make them feel more comfortable in us than in their home. In this academy, we will also focus on the small operational details in the front offices that differentiate us with our clients. Most important of all is showing each guest's personal distinction within the general atmosphere that characterizes the Boudl Hotels and Resorts group. It is you, and the people who work in our group, that make our hotels great and special. We will do everything we can to care for and treat our guests as we would like to be treated. Above all, we want you to be happy at your job and enjoy coming to work. Every manager's door will always be open to you, so please let us know your thoughts and suggestions. We look forward to a long and enjoyable business relationship and welcome you to the Boodle family.