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Welcome the new employee
the introduction 01:01
Introducing the company's culture and philosophy
Poodle philosophy 02:21
Test your knowledge - the company's philosophy 5 Questions
Front office staff
Front office staff 01:49
Test your knowledge - Front Office 3 Questions
What is the guest cycle?
Guest Cycle 12:27
Test your knowledge - guest course 5 Questions
Dealing with Booking & OTA guests
Booking & OTA 04:03
Test your knowledge - OTA 5 Questions
Introducing the login procedures
Login procedures 04:02
Test your knowledge - Log in 5 Questions
How to answer internal and external calls
Answer the phone 02:33
Test your knowledge - phone 5 Questions
Introducing the logout procedures
Check-out procedures 03:21
Test your knowledge - Log out 5 Questions
Introduction to financial policy
Fiscal policy 13:36
Test your knowledge - Financial Policy 10 Questions
Employee behavioral standards
Behavioral standards 03:14
test your knowledge 4 Questions
The new Shomos system
The new Shomoos system - for managers 01:29
Guest data management 01:29
test your knowledge 7 Questions
Receipt and delivery
Receipt and delivery 04:15
Test your knowledge - pickup and delivery 2 Questions
Types of customers and how to deal with complaints
Dealing with complaints 07:13
Test your knowledge - complaints 8 Questions
Conclusion
Conclusion 00:58
The final test
The final test 25 Questions
Welcome the new employee
the introduction 01:01
Introducing the company's culture and philosophy
Poodle philosophy 02:21
Test your knowledge - the company's philosophy 5 Questions
Front office staff
Front office staff 01:49
Test your knowledge - Front Office 3 Questions
What is the guest cycle?
Guest Cycle 12:27
Test your knowledge - guest course 5 Questions
Dealing with Booking & OTA guests
Booking & OTA 04:03
Test your knowledge - OTA 5 Questions
Introducing the login procedures
Login procedures 04:02
Test your knowledge - Log in 5 Questions
How to answer internal and external calls
Answer the phone 02:33
Test your knowledge - phone 5 Questions
Introducing the logout procedures
Check-out procedures 03:21
Test your knowledge - Log out 5 Questions
Introduction to financial policy
Fiscal policy 13:36
Test your knowledge - Financial Policy 10 Questions
Employee behavioral standards
Behavioral standards 03:14
test your knowledge 4 Questions
The new Shomos system
The new Shomoos system - for managers 01:29
Guest data management 01:29
test your knowledge 7 Questions
Receipt and delivery
Receipt and delivery 04:15
Test your knowledge - pickup and delivery 2 Questions
Types of customers and how to deal with complaints
Dealing with complaints 07:13
Test your knowledge - complaints 8 Questions
Conclusion
Conclusion 00:58
The final test
The final test 25 Questions

كيفية ادخال بيانات النزلاء والمرافقين والزوار بالشكل الصحيح واللحظي

حسب ماورد في المرسوم الملكي رقم (م/43) بتاريخ 1435/6/21 هـ، لنقل معلومات المتعاملين مع المنشأة الكترونياً إلى مركز المعلومات الوطني

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