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Welcome the new employee
the introduction 01:02
Introducing the company's culture and philosophy
Poodle philosophy 02:22
Test your knowledge - the company's philosophy 5 Questions
Front office staff
Front office staff 01:49
Test your knowledge - Front Office 3 Questions
What is the guest cycle?
Guest Cycle 12:27
Test your knowledge - guest course 5 Questions
Dealing with Booking & OTA guests
Booking & OTA 04:04
Test your knowledge - OTA 5 Questions
Introducing the login procedures
Login procedures 04:03
Test your knowledge - Log in 5 Questions
How to answer internal and external calls
Answer the phone 02:34
Test your knowledge - phone 5 Questions
Introducing the logout procedures
Check-out procedures 03:22
Test your knowledge - Log out 5 Questions
Introduction to financial policy
Fiscal policy 13:36
Test your knowledge - Financial Policy 10 Questions
Employee behavioral standards
Behavioral standards 03:14
test your knowledge 4 Questions
The new Shomos system
The new Shomoos system - for managers 01:29
Guest data management 01:29
test your knowledge 7 Questions
Receipt and delivery
Receipt and delivery 04:16
Test your knowledge - pickup and delivery 2 Questions
Types of customers and how to deal with complaints
Dealing with complaints 07:14
Test your knowledge - complaints 8 Questions
Conclusion
Conclusion 00:58
The final test
The final test 25 Questions
Welcome the new employee
the introduction 01:02
Introducing the company's culture and philosophy
Poodle philosophy 02:22
Test your knowledge - the company's philosophy 5 Questions
Front office staff
Front office staff 01:49
Test your knowledge - Front Office 3 Questions
What is the guest cycle?
Guest Cycle 12:27
Test your knowledge - guest course 5 Questions
Dealing with Booking & OTA guests
Booking & OTA 04:04
Test your knowledge - OTA 5 Questions
Introducing the login procedures
Login procedures 04:03
Test your knowledge - Log in 5 Questions
How to answer internal and external calls
Answer the phone 02:34
Test your knowledge - phone 5 Questions
Introducing the logout procedures
Check-out procedures 03:22
Test your knowledge - Log out 5 Questions
Introduction to financial policy
Fiscal policy 13:36
Test your knowledge - Financial Policy 10 Questions
Employee behavioral standards
Behavioral standards 03:14
test your knowledge 4 Questions
The new Shomos system
The new Shomoos system - for managers 01:29
Guest data management 01:29
test your knowledge 7 Questions
Receipt and delivery
Receipt and delivery 04:16
Test your knowledge - pickup and delivery 2 Questions
Types of customers and how to deal with complaints
Dealing with complaints 07:14
Test your knowledge - complaints 8 Questions
Conclusion
Conclusion 00:58
The final test
The final test 25 Questions

 

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محمد قبيسي

خلصت دوره المكاتب الامامية ابي الي بعده

رنا قرطلي

اذا أعطيت الضيف رقم حجز و لم يحتفظ به و عملت له حجز جديد هل هذا يشكل عائق في النظام بأن هناك حجز معلق في النظام باسم نفس الشخص ولا لأ

باسم الرويلي

الفديو من: نظام شموس الجديد - للمدراء؛ مكرر في: إدارة بيانات النزلاء

رغد اللهيبي

tahani alaklabi

فجر محمد السلمي

Mohaned Ali

شرح ابداع

عارف البقمي

Lina Alturki

بسام جبريل

yousef althawadi

ZYAD ALAli

عبدالعزيز البركاني

حصه العتيبي

مهند السيد

احسنت مستر غسان كل الحب والتقدير

باسم الرويلي

يوجد مشكلة واحدة؛ في نظام شموس الجديد: في إدارة بيانات النزلاء الفديو مكرر ومطابق تماماً لفديو نظام شموس الجديد - للمدراء.

منيرة الفياض

ABDULLAH KHALID

Fatimah Alzaid

لطيفة النويبت

Manar Alahmari

خالد الأسمري

Adel Al Ghannam

مفيد جدا

Alwaleed Khaled

محمد القنيعان

Manal Almuntasheri

ASEEL ALKHARAAN

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